Terms and conditions

About us

Our website : https://www.naturen.pro.

Company name: NATUREN
Registration number France : 498 849 660 00010
Company headquarter address : 47 Chemin du vieux chêne – 38240 Meylan
Telephone : +33 (0)4 76 42 07 81
E-mail : contact@naturen-concept.com
French legal status of the company : SARL
Capital reserve : 10 000 euros
Publication editor : Benjamin MARTIN

Website hosting : OVH SAS / 2 rue Kellermann – 59100 Roubaix – France

Website manager since June 2020 : Matthieu Loigerot | Webdesigner Graphiste Freelance

Use of individual data

Contact forms: e collect the following date: First name, Surname, Telephone number and Email address. This data is stored on our website to handle your requests.

The data stored following a request by a customer is kept for one year. This data is automatically deleted after one year.

We store your email addresses in order to keep you informed about our company’s activities.

Your data is collected and handled by Sendinblue. We use Sendinblue‘s services to send our newsletter. For more information, visit their website

Cookies

If you write a comment on our website, you will be asked to give your name, email and website address via our cookies. This is simply to help you avoid needing to re-write the same information if you wish to write further comments. These cookies are automatically deleted after one year.

If you visit the login page, a temporary cookie will be created to establish if your browser accepts cookies. They don’t contain any personal data and are automatically deleted when you close your browser.

When you connect, a certain number of cookies are created, to save you connection information and your screen settings. The lifespan of a connection cookie is two days, and one year for the screen settings.

If you tick « remember me », your connection cookies will be kept for two weeks. If you logout from your account, your connection cookie will be deleted.

If you publish or modify contents, an additional cookie will be saved on your browser. This cookie contains no personal data. It simply shows the ID of the post that you have modified. It is deleted after one day.

For more information about the cookies we use, we suggest that you visit the French regulator, the CNIL https://www.cnil.fr/fr/cookies-les-outils-pour-lesmaitriser

Contents imported from other websites

Website elements can include embedded contents from other websites (e.g. Videos, images, articles). These contents behave in the same way as if the visitor visited those websites. These websites might save your data, use cookies, use tracking tools, monitor your interactions with these embedded contents, if you have an account connected to their website.

Statistics and visitor analysis

Use and sharing of individual data

Duration of storage of your data

If you post comments, the text and metadata are stored indefinitely. This allows the automatic posting and validation of comments without needed to wait for validation.

For visitors who sign up on our website (when possible), we also store their data as given via their profile. All visitors can see, modify and delete this data at any time (except for their username). The website administrators can also see and modify this data.

Your rights regarding your data

If you make the request via the relevant form, you can ask for a file containing all the information we hold regarding you, including that which you have sent us. You can also ask for all data concerning you to be deleted. This does not include data stored for administrative, legal or security reasons.

Use made of data collected

Via the website, the company only collects relevant data about you for the following uses :

To handle you requests ;
To improve and customise our services to facilitate the use of the company’s website ;
To manage and follow the totality of our customer contacts;
Manage the signing-up to the newsletter and special offers.

Transparency and end-use

No personal data is or will be collected against your will. If the need to provide information is optional or compulsory via the website, you will be informed beforehand via a “*” next to the relevant box . The company will use your data only within our terms and conditions.

Proportionality and relevance

The company only collects relevant data about you to respond to your requests and to customise the services we offer.

Duration data is stored

The company only stores personal data for the duration necessary to deal with customer demands, in accordance with French legislation.

Security and confidentiality

The company undertakes to take the necessary measures to guarantee the confidentiality of data and not to share this with unauthorised third parties.

We can be required to transfer your data to local authorities, if required legally or in the case of an investigation carried out in accordance with the local legislation.